Why should you use 3DFilaPrint?

Why should you use 3DFilaPrint?

3D FilaPrint Ltd. has been a trusted source for 3D printing materials since 2013. Over the years, we have gained invaluable knowledge and experience, continuously evolving our business to better serve the needs of our customers. As we move forward in the ever growing world of 3D printing and numerous options of suppliers, we would like to highlight what we are proud of in regards to our products and service for the benefit of old and new customers.

Every one of these subjects are important to us, so they are organised in no particular order.

We test materials before we stock them

We are committed to delivering only the highest quality materials to our valued customers. Before we stock any material, we conduct rigorous testing procedures to ensure its quality and reliability. We understand that while there may be cheaper alternatives available, compromising on quality is not an option for us. We prioritise the satisfaction and success of our customers, which is why we go the extra mile to source and test materials that meet our stringent standards.

It is not in our business interest to sell a material “that does not work”.  Plus, we love to print ourselves on a daily basis!  The filaments are tested on a wide range of 3D printers that we have built up over the past 10 years, to ensure compatibility across different types of hardware. 

Our dedication to providing top-notch materials sets us apart in the industry, allowing us to confidently offer reliable solutions to our customers. At 3DfilaPrint Ltd., quality is our priority, and we believe in delivering nothing less to our valuable customers.

Free UK shipping on all spools

We offer free shipping on all UK spools. It doesn’t matter whether it’s 1 or 100, we dispatch all spools via royal mail or DPD the same day as purchase. When you order two or more spools, delivery is upgraded to next day delivery for free. Ensuring that you can keep 3D printing when it matters most.

10 years of knowledge & advice

For over 10 years, 3DFilaPrint Ltd. has been on a journey of discovery and growth in the fascinating world of 3D printing. Throughout this time, we’ve gathered a treasure trove of knowledge and insights that have helped us become a reliable source for filaments, printers, and advice.

We’ve learned what works and what doesn’t, and we’ve honed our expertise to ensure that we offer a wide range of products and professional guidance to our customers. Our experience has taught us the ins and outs of the industry, allowing us to supply high-quality filaments, cutting-edge printers, and helpful advice tailored to individual needs. We’re passionate about staying ahead of the curve and providing the latest solutions and exceptional customer service.F

Top brands & specialist ranges

We stock a wide range of specialist materials that cater to diverse industries. Our inventory includes nylons, polycarbonates, carbon and glass fibers, flame retardant options, food-safe materials, anti-bacterial filaments, and more.

These specialist materials find applications in industries such as engineering, automotive, aerospace, manufacturing, electronics, construction, culinary, and healthcare. We understand industries have unique requirements, that is why we always endeavour to provide the right materials to meet the actual specific need.  On several occasions we have sourced materials that are not currently on the mainstream marketplace to fulfil a clients specialist objective.

Samples & free samples

We understand the importance of making informed decisions when it comes to 3D printing materials. That’s why we stock samples of most materials in our inventory. This allows you to test their properties and colours before committing to full spools.

This is another unique offering that you will not find with another provider, certainly not on the scale which we, at 3D FilaPrint Ltd provideOn many occasions we have received feedback from our amazing customers on how valuable it is for them to have access to such a wide range of filament sample types For example, on an order of just 10 filament samples you can save over £135, if you only had the option to purchase whole spools!   

We also provide free samples with orders, giving you the opportunity to explore new materials and expand your printing capabilities without any additional cost.

100s of materials & variations

We take pride in offering an extensive selection of materials to cater to the diverse needs of our customers. Our inventory consists of hundreds of materials (1000’s of spools), ensuring that you can find the perfect filament for your 3D printing projects. Whether you’re looking for traditional materials like PLA and ABS or seeking specialised options such as flexible filaments, wood-infused filaments, or even conductive filaments, we have got you covered.

With our vast range of materials, you can unleash your creativity and bring your unique ideas to life. We continuously update our stock to stay at the forefront of the ever-evolving 3D printing industry, enabling you to explore new possibilities and push the boundaries of your creations. 

Low prices for everyone

We believe in providing affordable prices for everyone, regardless of whether you are a business, school, or hobbyist. We have a customer-centric approach that ensures fair and competitive pricing across the board. We understand that 3D printing is a passion for many, and we want to make it accessible to all. Rather than offering exclusive deals to certain customers, we strive to offer consistently low prices to everyone, ensuring that everyone can enjoy the benefits of high-quality 3D printing materials. Though we do offer some bulk deals ,which are also open to everyone, it really depends on volumes and the types of materials purchasedContact us on 01702 611027, use our live web chat feature or send an email to enquiries@3dfilaprint.com for specific requests.

We value the trust and loyalty of all our customers and are committed to delivering exceptional value for their investment. At 3D FilaPrint Ltd, affordability is a cornerstone of our philosophy, enabling us to serve a diverse community of 3D printing enthusiasts.

We serve large clients

Over the past 10 years we have had the absolute pleasure in providing quality filaments to some of the biggest names in industry and businessMany of the UK’s top universities, schools and academies are valued clients of 3D FilaPrint ltd, we just don’t feel comfortable to name them here due to client disclosure etc, though we are proud and very honoured to be in the position to offer our services to every single one of our amazing customers. 

Design services & NDAs

We are proud to offer a low-cost design service that empowers our customers to bring their ideas to life. When you utilise our design service, we ensure that all rights to the completed model belong solely to you, the customer.

This means that you have the freedom to use the model as you see fit. Whether you want to print it yourself, rely on our printing services, or even sell the design, the choice is yours. If required, we are more than willing to sign Non-Disclosure Agreements (NDAs) to protect your ideas and ensure their privacy. We do not want financial design constraints to be the reason why YOU do not bring the next amazing idea to 3D life!  Without a design there is nothing to print. 

Recycled materials

Over the years there has been a plethora of what is termed as “recycled” 3D printing filaments. Now more 3D filament manufacturers are doing what they can to reuse plastics, this could be plastics recycled from other industries or from their own manufacturing processes, known as post-processing of waste material.

With our recycled materials we offer both options, from suppliers such as Reflow, who in addition to other waste sources recycle materials from de-commissioned KLM airplanes! Then there is Francofil who offer super quality 3D printing filaments made from the crushed shells of mussels, scallops and the husk of the coffee bean plant, or even beer waste (hops).

We also stock PolyTerra from Polymaker, while not recycled, the spools are made from recycled cardboard. Polymaker also works with the one tree planted charity to plant a tree for every spool sold. Through 3D FilaPrint Ltd. orders, over 5000 trees have been planted. 

Several of our professional manufactures, such as Polymaker, Proto-pasta, Fiberlogy have gone down the post-processing route and offer a recycled material from their own manufacturing waste. Though in limited colours, due to the inability to achieve a perfect RAL or Pantone match with each batch produced from post-processed material. From each spool manufactured you can get between 20-40gms of filament waste, which can then be re-extruded to create another spool of 3D printing material. Though you do have to add some virgin (new pellets) material to this waste to finally manufacturer a quality filament. Polymaker’s Edition R contains 30% recycled content and 70% virgin material which keeps the print quality consistent with the rest of their PolyTerra range.  So by our calculations for every 30 spools manufactured one can produce another post-processed 1kg spool of branded (but not RAL or Pantoned) 3D printing filament.

Using up packaging from our manufacturers deliveries, for customer orders, is a great way for us to save on waste. It also helps save a bit of money, which we use to help keep our resale costs down. We only use new packaging materials and cardboard boxes when we have used up all our recycled items. Our customers have got used to receiving their packages in an array of branded sturdy boxes!

3D printed waste recycling service

3D FilaPrint Ltd are committed to promoting sustainability and responsible waste management in the 3D printing community. We understand that 3D printing waste can pose a challenge when it comes to proper disposal. That’s why we have partnered with Southend City Council and Plasticity to offer a convenient solution.

We gladly accept leftover 3D printing waste for recycling, including empty spools and various types of PLA waste such as rims, rafts, supports, and failed prints. We also accept modified PLAs like composites, PLA+, PLA, and PLA Pro. Recycling these materials helps reduce environmental impact and promotes a circular economy. We give customers 5% off their next order when they send in 1kg or more of used (or un-used, end of spools) 3D printing plastics for recycling. 

We work with the manufacturers

We have a direct line of communication with our suppliers to address customer issues and feedback effectively. We value the input from our customers and work closely with our suppliers to find solutions. This collaborative approach enables us to quickly resolve challenges and continuously improve our products and services.

Customer satisfaction is our priority, and we strive to deliver exceptional experiences by actively engaging with our suppliers based on valuable feedback received.

Filament documentation & certification

We understand the importance of transparency and access to relevant information. That’s why we make every effort to make documentation available online for as many of our materials as possible. This includes technical data sheets, material safety data sheets (MSDS), certifications such as ROSH, FDA, REACH, and other relevant documentation. This ensures transparency and empowers our customers to make informed decisions for their 3D printing projects.

International shipping on request

You can easily request shipping by dropping us an email at enquiries@3dfilaprint.com. Simply provide us with the products you require, quantity, your address, and name or company name. We will promptly respond with a quotation that includes accurate postage for your convenience. Our goal is to ensure a seamless and transparent ordering process, allowing you to receive our products wherever you are in the world.

Working with charities & schools

We take pride in our commitment to supporting charities and schools in various ways. We actively engage with these organisations by participating in job fairs, demonstrations, and events. We offer printing support and resources to help bring their creative projects to life and provide guidance to facilitate their 3D printing endeavours.

Additionally, we contribute to fundraising efforts, recognizing the importance of financial support for educational and charitable initiatives. By collaborating closely with charities and schools, we aim to make a positive impact in the community and empower individuals to explore the possibilities of 3D printing technology.

Live chat, email & phone

We prioritise excellent customer service and strive to be readily accessible to assist you with any printing support or product enquiries. You can reach us easily through multiple channels, including phone, email, or live chat. During our working hours, we are typically available to provide immediate assistance.

However, if we happen to be unavailable, rest assured that we will promptly respond to your enquiry by the next working day. We understand the importance of timely and reliable support, and our dedicated team is committed to addressing your needs and ensuring a smooth experience with our products and services.

It is very important for us as a business, to ensure you are given the right support in a timely and professional mannerIt is our daily duty to ensure you are satisfied with the service you have received from 3D FilaPrint Ltd, as without you, our valued customers, we would not be here. 

At 3D FilaPrint Ltd, we value transparency and feedback from our customers, which is why we have chosen Trustpilot as our review platform for products and services. We are proud to have received a high rating on Trustpilot with many glowing reviews from satisfied customers prominently displayed. These positive reviews reflect our commitment to delivering exceptional products and excellent service. However, we also recognise the importance of negative feedback as a catalyst for improvement.

We actively listen to our customers’ concerns and use them as valuable insights to enhance our offerings. Your feedback matters to us, and we are dedicated to continually improving our products, services, and customer experience based on the feedback we receive. At 3D FilaPrint Ltd, we believe in the power of honest reviews and customer-driven improvements to provide the best possible 3D printing supply and service.

Printers and spare parts

We stock a range of printers and spare parts from top manufacturers, Flashforge and Creality. We understand the importance of reliable and efficient 3D printing equipment, which is why we offer a comprehensive selection of spare parts to support our customers’ needs. Whether you require replacement build plates, extruders, drive assemblies, nozzles, or any other components, we have you covered.

We prioritise the availability of genuine and high-quality spare parts to ensure optimal performance and longevity of your 3D printers. Our commitment to offering a diverse range of printers and spare parts underscores our dedication to serving the needs of our customers and enabling them to achieve exceptional results in their 3D printing endeavours.

UK based

Based in Southend-on-Sea, Essex, 3D FilaPrint Ltd proudly operate from the heart of the UK. Our warehouse allows us to provide our customers with the reassurance of easy accessibility and prompt assistance. We welcome visits to our unit, as we believe in building strong relationships with our customers. Offering customers to see our vast range of stock and showcase of amazing 3D prints, from us and our valued customers. We take pride in our UK base, as it reflects our commitment to providing excellent customer service and maintaining a strong local presence.

Since 2013, we have been on a journey of continuous learning and improvement, always striving to provide the best materials and services to our valued customers. We take great pride in our ability to adapt and evolve, stocking new and innovative filaments to meet the ever-changing demands of the industry.

Last and by no means least, our commitment to customer satisfaction is at the forefront of everything we do, and we genuinely value your trust and support. Without valued, talented customers, we wouldn’t be here. With competitive prices, personalised customer service, and a dedication to sustainability, we aim to exceed your expectations. We are grateful for the opportunity to serve you.

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